Terms of Service

Terms of Service

Last Updated: July 2026

Welcome to MELURA. These Terms of Service outline the rules and conditions for using our website, purchasing our products, and accessing our services through melura.store.

By visiting our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our services.

1. About MELURA

MELURA is a premium botanical self-care brand dedicated to providing carefully selected products designed to support personal wellness, beauty, and everyday self-care routines.

Throughout these Terms, "we", "us", and "our" refer to MELURA.

2. Website Use

By using our website, you agree to:

  • Provide accurate and complete information when placing orders

  • Use our website only for lawful purposes

  • Not misuse, damage, or attempt unauthorized access to our website

  • Respect our intellectual property, including our brand name, images, designs, and content

We reserve the right to refuse service to anyone who violates these terms.

3. Products and Information

We make every effort to ensure that product descriptions, images, pricing, and information displayed on our website are accurate.

However:

  • Product colors may vary slightly depending on your device screen

  • Product availability may change without notice

  • We do not guarantee that all information is completely error-free at all times

MELURA reserves the right to correct errors, update information, or cancel orders affected by incorrect pricing or product details.

4. Orders and Payments

When you place an order with MELURA, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

  • Orders are subject to product availability and confirmation

We reserve the right to refuse or cancel any order due to:

  • Suspected fraud

  • Incorrect pricing

  • Product availability issues

  • Incomplete customer information

If an order is cancelled after payment, a refund will be processed according to our Refund Policy.

5. Pricing

All prices displayed on our website are subject to change without notice.

MELURA reserves the right to modify prices, promotions, discounts, and offers at any time.

6. Shipping and Delivery

Shipping times may vary depending on your location, shipping method, and external delivery factors.

MELURA is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather conditions

  • Incorrect customer delivery information

Please review our Shipping Policy for complete delivery information.

7. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Refund & Return Policy.

Customers are responsible for reviewing product requirements and return conditions before requesting a refund.

8. Intellectual Property

All content on melura.store, including:

  • Brand name

  • Logo

  • Product images

  • Text

  • Graphics

  • Website design

is the property of MELURA and may not be copied, reproduced, or used without written permission.

9. Disclaimer

MELURA products are created for personal care and wellness purposes.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Individual results may vary.

Customers should follow product instructions carefully and discontinue use if irritation occurs.

10. Limitation of Liability

MELURA shall not be responsible for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

Customers use products at their own discretion and responsibility.

11. Third-Party Links

Our website may contain links to third-party websites or services. MELURA is not responsible for the content, policies, or practices of external websites.

12. Changes to These Terms

We may update these Terms of Service at any time. Changes will become effective once posted on this page.

Your continued use of our website after updates means you accept the revised Terms.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

MELURA
Email: support@melura.store
Website: melura.store

Thank you for choosing MELURA — premium botanical self-care for your daily ritual.